Customer Service Representative - State Farm Agent Team Member
Full Time in Raleigh - NC
Responsive recruiter
Benefits
- License reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY
Our agency opened in 2023 and is a growing team of five led by deep industry experience. I’ve spent 32 years with State Farm, including serving as a Vice President before returning to production to build and develop a high-performing agency. Throughout my career, I’ve helped open over 400 agencies, with a strong focus on identifying and developing talent.
I hold an MBA from Duke University and have been married for 25 years with three children. I’m passionate about helping people grow—not just in their careers, but in all areas of life.
For our team, we offer a 401(k), reimbursement for licensing costs, and a strong focus on work-life balance.
Our office culture is centered on curiosity, problem-solving, and continuous development. We focus heavily on both professional and personal growth, helping team members build skills they can carry throughout their careers. We’re looking for someone who is a self-starter, willing to take risks, and committed to learning, someone who wants more than just a job and is ready to build a long-term career.
ROLE DESCRIPTION
Our agency opened in 2023 and is a growing team of five led by deep industry experience. I’ve spent 32 years with State Farm, including serving as a Vice President before returning to production to build and develop a high-performing agency. Throughout my career, I’ve helped open over 400 agencies, with a strong focus on identifying and developing talent.
I hold an MBA from Duke University and have been married for 25 years with three children. I’m passionate about helping people grow—not just in their careers, but in all areas of life.
For our team, we offer a 401(k), reimbursement for licensing costs, and a strong focus on work-life balance.
Our office culture is centered on curiosity, problem-solving, and continuous development. We focus heavily on both professional and personal growth, helping team members build skills they can carry throughout their careers. We’re looking for someone who is a self-starter, willing to take risks, and committed to learning, someone who wants more than just a job and is ready to build a long-term career.
ROLE DESCRIPTION
As a Customer Service Representative - State Farm Agent Team Member with Paul Odland - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES
RESPONSIBILITIES
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation $36,000.00 - $40,000.00 per year
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none